Call 1-800-561-7849 to change your address. Customer service associates are available 24 hours a day, seven days a week.
Yes. Simply call 1-800-561-7849 to change your address. Upon returning to your permanent residence, call us again to change your address.
Call us at 1-800-561-7849 to add an authorized user to your account.
If your credit card or other credit device is lost, stolen, or misplaced, contact us immediately:
Customer service associates are standing by 24 hours a day, seven days a week.
Call us at 1-800-561-7849 and one of our customer service associates will be able to help you.
You, or the person you have appointed as your attorney for finances or property, under a valid power of attorney, should send a copy of the power of attorney document(s) to us by fax at: 1-877-839-6262 or by mail at: CUETS Financial, 1600 James Naismith Drive, Ottawa, ON K1B 5N8.
In addition to the power of attorney document(s), your attorney should print, sign and date the Power of Attorney Privacy Agreement and return it to us by mail at the above noted address. For more information on powers of attorney, please review the General Information on Powers Of Attorney article.