Balance Transfers (including deposits to a chequing account) and Cash Advances

Expand How do I transfer balances to my credit card account or make a deposit to a chequing account?

Your credit card account application allows you to request the transfer of balances from up to two (2) credit card accounts or other types of loans from other creditors. The total value of balance transfer requests cannot exceed your credit limit. If the amount is greater than your approved credit limit, then upon account approval we will send either full or partial payment to your creditors in the order you list them. Allow at least two weeks for processing. Continue paying each creditor until your balance(s) have been transferred to your CHOICE REWARDS® credit card account.

After you are approved, you can call 1-800-561-7849, 24 hours a day, seven days a week to transfer as many loan balances from qualifying creditors as you like or make a deposit to a chequing account up to your credit available.

Expand Is there any restriction on balances I can transfer?

Yes. The total value of transfer requests (which includes a deposit to a chequing account) cannot exceed your credit available. In addition, balance transfers may not be used to pay off or pay down another account with CUETS Financial or any of its affiliates.

Expand How long does it take to complete a balance transfer?

If your balance transfer request is received with your credit card account application, then your request(s) will generally be processed within two (2) weeks of your account opening. You should continue to make your monthly payments to each creditor until the requested balance transfer amount appears as a credit on that account.

Expand Are there any fees for making a balance transfer?

Balance transfers may be subject to fees in accordance with the terms and conditions of your account agreement or as set out in the balance transfer offer. Call 1-800-561-7849 for specific information pertaining to the fees and interest charges applicable to your account.

Expand How can I get a cash advance?

You can obtain a cash advance from your credit card account by using your credit card at an ATM, credit union branch, bank, or other eligible location which displays the MasterCard® logo. If you need cash and do not have your PIN, take your credit card and another piece of identification into a credit union branch or bank that is affiliated with MasterCard.

To have a PIN sent to your billing address, call 1-800-561-7849.

To find the nearest ATM, visit MasterCard® ATM locator service.

Please note that cash advances are subject to your cash advance available limit and may be subject to a transaction fee. Call 1-800-561-7849 for specific information pertaining to the fees and finance charges applicable to your account.