Online Card Services

Expand How do I enroll in Online Card Services?

Visit www.cucardsonline.com and click on the New User/Enroll Now button.

Expand I do not have my credit card; can I still enroll in Online Card Services?

No. You are required to provide your credit card verification code (CVC) and the expiration date on your credit card to enroll your credit card account in Online Card Services. If you have not received your credit device (i.e. credit card plastic) or your device is lost or stolen, please call 1-800-561-7849.

Expand Why do I need to provide my date of birth, business phone and/or mother's maiden name?

To access your credit card account online, we request you provide as much security information as you can. Your entries will be used solely to confirm your identity and protect your account.

Expand What do I do if I forget my login name and password?

If you have forgotten your password, you can reset it on cucardsonline.com by selecting forgot your password. If you have forgotten your login name, please call us at 1-800-561-7849 and one of our representatives will be able to help you.

Expand Who has access to Online Card Services?

The primary cardholder may enroll in Online Card Services. Authorized users are not permitted to enroll. Access to online services is restricted to primary, secondary, business sub-accounts, and business individual-pay cardholders. Each individual card number must enroll separately.

Expand How secure is my account information online?

One of our highest priorities is to ensure your privacy and peace of mind by employing the most advanced online security measures in the industry.

These include:

  • State-of-the-art encryption of all data transmitted between your computer and our secure site. We require 128-bit SSL to maintain the highest encryption standards throughout our site and protect your online account information. We suggest that you use the latest version of Microsoft® Internet Explorer,Google Chrome, Mozilla Firefox or Safari.
  • A unique login name and password system for authentication purposes.
Expand How does encryption work-and what's the difference between 40-bit and 128-bit encryption?

Encryption software encodes data before it is transmitted over the Internet to another computer. Most major commercial browsers include encryption software, including the 4.0 and higher versions of Netscape® Navigator and Microsoft® Explorer. Two of the most widely used encryption levels are 40-bit and 128-bit, and many browsers today offer both. Our secure credit card applications require 128-bit encryption because it provides the most secure level of web browser encryption available on the Internet today. In fact, it's more than 300 x 1024 times more secure than 40-bit encryption. With 128-bit encryption, you can access your account online with confidence.